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Case study · QriketXSolDelivered
An engagement loop the business can tune, with AI guarding the economics.
A reward app built around a wheel. Users earn points, spins and streaks while admins tune the odds, the tiers and the rules from one console. Designed, built and deployed end to end.
- Sector
- Mobile & Gamification
- Our role
- Product design, mobile app, admin console, AI agents, cloud deployment
- Capabilities
- Mobile · AI & agents
- Status
- Delivered
The challenge
Engagement apps live or die on the loop.
Engagement apps live or die on the loop: a reason to come back, a reward worth wanting, and economics that do not leak. QriketXSol makes every part of that loop configurable, so the business can tune it without a release.
What made it hard
- 01
Retention mechanics
Without streaks and daily caps, users open the app once and churn.
- 02
Unit economics
Rewards must feel worth winning without costing more than the engagement they buy.
- 03
Adversarial users
Any reward system attracts bots, device farms and accounts trying to game the odds.
The approach
Configuration over code, and a ledger as the source of truth.
Odds, tiers and rules are data the admin edits, so tuning the loop never needs a release. Every point movement is an append-only ledger entry, which makes audits and rollbacks trivial. On top, guard-railed AI agents watch for abuse and propose tuning, always inside limits an admin sets.
System map
- AI step
- Person in the loop
- Service or store
How it works
- 01
Spin
A daily-limited spin runs against a configurable reward table.
- 02
Earn
Points, extra spins and prizes post to a ledger that is the single source of truth.
- 03
Return
Streaks and daily limits give people a reason to open the app tomorrow.
- 04
Govern
Admins manage users, tiers, win probabilities and rules, and watch activity in analytics.
Key decisions
Decisions that keep the loop healthy.
Decision 01
Odds live in data
Probabilities and reward tiers are records an admin edits, never constants in code.
Decision 02
Ledger first
Every point movement is an entry, which makes audits, rollbacks and a future wallet straightforward.
Decision 03
One owner, whole lifecycle
Design, app, backend, admin panel and deployment were built as one system, so nothing is lost in a handoff.
The AI layer
Agents that watch, suggest and act inside limits a person sets.
Sentinel: an abuse-watching agent
Reads spin and reward events for patterns a person would miss, such as bursts, device clusters and impossible streaks, then flags accounts for admin review instead of banning them.
Tuner: guard-railed reward optimisation
Proposes odds and tier changes that protect margin while keeping players engaged. Every proposal stays inside limits the admin sets and waits for approval.
Concierge: personalised nudges
Decides when a lapsed player gets a reminder and what it offers, using the same daily caps the wheel already enforces.
What shipped
A reward app, and the console that runs it.
The wheel
Rate-limited daily spins against a configurable reward table.
Points ledger
Append-only entries for every point, spin and prize.
Retention loop
Streaks and daily caps that give users a reason to return.
Admin console
Users, tiers, win probabilities, rules and analytics.
AI layer
Abuse detection, guard-railed reward tuning and personalised nudges.
Architecture
A cross-section of the system.
Every layer, from what people touch down to where it runs, and the one job each layer does.
L1Interface
Mobile app+Admin web console
Player experience and the operator’s control room.
L2Intelligence
Sentinel+Tuner+Concierge
Agents for abuse detection, odds tuning and nudges, all approval-gated.
L3Services
REST API
Spin resolution, ledger writes and admin configuration.
L4Data
Database
Reward tables, rules and the append-only points ledger.
L5Infrastructure
Cloud deployment
Managed hosting for the app backend and console.
Our scope
Product design/Mobile engineering/Admin console/AI agents/Cloud deployment
Client view
“They delivered as promised, on time.”
Where it is now
Delivered end to end, and ready for what comes next.
QriketXSol is delivered. Because every point is a ledger entry, audits, rollbacks and a future wallet are straightforward to add.
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